DORAL DESIGN and its staff shall always endeavor to work direct with its client to determine an appropriate solution to any problem that may arise in relations to the client's Web Design and Streaming Services. However, if no other reasonable solution can be found and or all resources to resolve the problem have been exhausted and a refund should be considered the only recourse, a refund shall be granted according to the refund policy.

Refunds are granted in two cases:
a) DORAL DESIGN was not able to deliver hosting to the client as specified.
b) Client is not happy with service or and requests a refund within 7 days of service activation.

Steps to request Refund:
You MUST contact us via email at cancellation@doraldesign.com or contact us via phone at T: 305-527-2619 a Doral Design staff will take care of your refund request within 48 hours.