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Refund policy

DORAL DESIGN (DBA iviplanet) and its staff shall always endeavor to work direct with its client to determine an appropriate solution to any problem that may arise in relations to the client's Web Design and Streaming Services. However, if no other reasonable solution can be found and or all resources to resolve the problem have been exhausted and a refund should be considered the only recourse, a refund shall be granted according to the refund policy.

Refunds are granted in two cases:
a) DORAL DESIGN was not able to deliver hosting to the client as specified.
b) Client is not happy with service or and requests a refund within 7 days of service activation.

Steps to request Refund:
You MUST contact us via email at cancellation@doraldesign.com or contact us via phone at T: 305-527-2619 a Doral Design staff will take care of your refund request within 48 hours.

Doral Design

We Make Creativity Visible

Our mission is to bring to life big ideas, provide a great concept, that brings out a unique image.
Our specialty is web design, Logos, Advertising and traditional graphic design.
We live as much from the air as of creativity.
Doral Design is a virtual business full of 100% imagination, which is our best tool.


Copyright 2004-2011 Doral Design